Frequently Asked Questions
For any further questions please email us on :
Please write “enquiry” in subject
Are these allergy friendly?
Yes they are. I use a supplier that sells surgical steel pieces for both the earring post and the clutch backing and have tested them myself as a fellow sufferer.
Why do people use allergy friendly earrings?
There are many people who unfortunately suffer from sensitivity to nickel and most metals, especially those used in jewellery, which often have traces of nickel.
Do you have a physical store?
Unfortunately not at the moment but hoping to expand in the future.
How do I know my order been successfully placed?
Once you place your order, an order confirmation email will be shortly sent to your registered email address. If you can’t find it, please check if it has been filtered to your junk mail folder.
Can I amend my order?
We ship our orders promptly, but if you wish to make any changes to your order placed before 1pm, please email us at firstname.lastname@example.org as soon as possible.
My order is a gift, can you exclude the invoice from the recipient?
We can certainly exclude the invoice from your order; Just send us a message at email@example.com with “Gift Order” as the subject to let us know, and if you would like to include a short personalised gift message as well!