Please allow at least 3 business days for processing purchases.
Shipping may take 3-5 business days
Standard - under 5 pairs (3 - 5 work days)
$2.00 flat rate
Returns & Exchanges
We do not offer returns for change of mind.
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must:
Item(s) needs to be returned within 21 days of purchase;
Item(s) must be unworn and unused and be in the original condition.
This guarantee does not cover the breakage, damage or gradual degradation of the jewellery due to normal wear. Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not qualify for refund or exchange.
To complete your return, we require a receipt or proof of purchase and an email to firstname.lastname@example.org prior to you posting it with the reasons so we may be ready to receive the return. Post to the address below.
PO Box 7159
Mount Annan NSW 2567
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send your item to the address listed above and send us an email at email@example.com
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped giftee, we will send the gift certificated refund to the gift giver.
For further details please go to our terms and conditions page.